Terms & Conditions

Last Updated: [11-25-2025]

Welcome to LUXARO (“we”, “our”, “us”). By accessing or making a purchase through our website LUXARO, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

LUXARO is an online store offering a wide range of products including accessories, bathroom fittings, kitchen products, plumbing materials, tile trims, and related home improvement items.
By accessing our website or purchasing from us, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Misuse the site or attempt unauthorized access.
  • Copy, distribute, or exploit our content without permission.
  • Interfere with website functionality, security, or operation.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information

We try our best to ensure all product details — images, specifications, and descriptions — are accurate.
However:

  • Colors may differ slightly due to screen settings.
  • Product availability is subject to change at any time.
  • Prices may be updated without notice.

If any product becomes unavailable after you place an order, we will notify you immediately.

4. Pricing & Payment

All prices listed on our website are final and include VAT (if applicable).
We accept secure online payments through our available payment methods.

Your order is confirmed only after successful payment authorization.

5. Orders & Delivery

Once an order is placed:

  • You will receive an order confirmation email.
  • Delivery times vary depending on your location and product availability.
  • We aim to deliver orders as quickly as possible, but delays may occur due to external factors.

We are not responsible for delays caused by courier services, customs, or incorrect delivery information provided by the customer.

6. Returns & Refunds

We accept returns for most items within [add number] days of delivery, provided the product:

  • Is unused
  • Is in original packaging
  • Has no damages

Items like installed products, plumbing materials, or custom items may not be eligible for return.

Refunds will be processed after inspection and approval. Delivery and handling charges are non-refundable.

7. Warranty

Some products may come with a manufacturer warranty.
Warranty does not cover:

  • Misuse
  • Improper installation
  • Wear and tear
  • Damage caused by water leakage, accidents, or modification

For warranty claims, proof of purchase is required.

8. Limitation of Liability

LUXARO is not responsible for:

  • Damages caused by improper installation
  • Losses from misuse of products
  • Delays in delivery
  • Indirect, incidental, or consequential damages

Our maximum liability is limited to the total amount paid for the product.

9. Privacy & Data Protection

We respect your privacy.
Your personal information is collected only to:

  • Process orders
  • Improve customer service
  • Provide updates and support

We do not share or sell your personal data to third parties except for delivery partners or legal requirements.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website signifies your acceptance of the updated terms.

11. Contact Information

For support or inquiries, you can contact us at:
📧 luxaro@gmail.com
📞 +44 7402 875026